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FAQ Category: Frequently Asked Questions from our clients

Do I need to be present when you valet my car / van ?

Posted on July 17, 2016

No, we will make arrangements with you or discuss the best plan of action to accommodate your needs.

I have spilt paint inside my car, can you remove it ?

Posted on July 17, 2016

Yes but we need to visit you urgently and before the paint fully dries in order to be able to remove it. Longer term dried paint may not be removed.

Can you remove swirl and hologram marks on my car / van paintwork ?

Posted on July 17, 2016

Yes we can and the car will need to be machine polished and waxed afterwards to fully remove and protect.

What payment methods do you accept?

Posted on July 17, 2016

We accept Cash, Cheque or Bank Transfer and we can provide you with an invoice/receipt on the day.

Can I cancel my booking?

Posted on May 6, 2013May 6, 2013

Yes, however a cancellation with less then 24hrs notice will incur a 50% charge.

The paintwork on my car has grey hand marks all over it, can you remove them?

Posted on May 6, 2013

The hand marks are most likely suncream and cause damage to the paintwork, it can be removed however due to the damage caused may reappear some time in the future (approx 3 months)

My neighbour painted his house and the wind carried the paint over my car, can you remove it?

Posted on April 17, 2013

Yes, but depending upon the extent of exposure can be time consuming, price from £150

I spilt cerosine heating oil in my car by accident, can you remove the smell?

Posted on April 11, 2013

Yes, this can be done across a course of treatments typically over 3 weeks – £POA

My neighbour sprayed his fence with wood preserve, can you remove it from my car where it has blown over?

Posted on April 11, 2013

Yes, but depending upon the extent of exposure this can be time consuming – prices from £150

Do you offer discounts for multiple cars?

Posted on February 7, 2013

Yes, see the Discounts tab

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Tel: 07887 601144
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I was, and still am, absolutely AMAZED at what a fantastic job the guy(s) did today! In the car park, I walked around my car with my mouth wide open in astonishment (the nice kind!). I didn’t even realise that the wheels could look sooooo lovely! I showed my parents, and just had another look at it before I go to bed. Pleased? You bet. Marks out of 10? A million! Thanks again to you and please pass on my sincere thanks for a job BRILLIANTLY done!
L. Holiday
My boyfriend has been nagging me to clean the car and I had planned to tell him i'd done it myself. But as the job was done so well he didn't even begin to believe me!
Ruth
I left a message on your mobile yesterday, that David and I were delighted with the finish you achieved on our Zafira. It was sparkling clean...
Sue
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